CONTENT REPORTING, ILLEGAL CONTENT COMPLAINTS, AND REMOVAL PROCEDURE
Last updated: 6 April 2026.
1. Scope
This procedure applies to notices alleging that content on the Platform is illegal, infringes rights, violates these Terms, discloses personal data without authorization, impersonates another person, or otherwise should be restricted or removed.
2. How to submit a notice
Notices may be sent to pusto.sk.com@gmail.com or submitted through an in-product reporting form if available. The notice should identify the content precisely enough for us to locate it and should explain the basis for the complaint. A complete notice should ideally include: URL or content ID; the complainant’s contact details; whether the complainant is the affected person or an authorized representative; the legal or policy basis of the complaint; supporting evidence; and any requested measure such as removal, correction, de-indexing, or account action.
3. Review standard
We assess notices on the basis of the information provided, the content visible on the Platform, our internal records, available evidence, and applicable law. We may request clarification or further documentation where necessary. Where the content presents an apparent risk of fraud, unsafe conduct, impersonation, exploitation, or other clear harm, we may take temporary measures before the review is complete.
4. Possible outcomes
Possible outcomes include rejection of the notice, request for clarification, correction or edit request, geo-restriction, de-indexing, temporary hide, permanent removal, account restriction, verification request, referral to a rights-claim process, or referral to law enforcement or another authority where required by law.
5. Notice to affected users
Where required by law and where appropriate in the circumstances, affected users may be informed of the action taken and the main reasons for the decision, unless notification would compromise safety, fraud prevention, legal obligations, or an ongoing investigation.
6. Appeals and follow-up
Affected users or complainants may respond to the outcome by contacting pusto.sk.com@gmail.com and including the original case reference. We may ask for further evidence. Repeated abusive or manifestly unfounded complaints may result in limitations on future reporting.
7. Record keeping
We may preserve notices, evidence, moderation logs, and decision records for compliance, legal claims, safety, and transparency purposes for a reasonable period. We may retain limited data after closure where required for legal claims, audits, tax, fraud prevention, or security logs as described in the Privacy Policy.
14. Changes to the service and to these Terms
We may update the Platform and these Terms from time to time. Material changes will be posted on the Platform with a revised effective date and, where appropriate, notified to registered users by email or through the user interface. Continued use of the Platform after the effective date of an update constitutes acceptance of the updated Terms, unless mandatory law requires a different mechanism.
15. Governing law and dispute handling
These Terms are governed by the laws of the Slovak Republic, unless mandatory consumer protection rules require the application of another law. Before filing a claim, users are encouraged to contact us so that we can attempt to resolve the matter informally. Nothing in this clause limits a consumer’s mandatory rights or access to a competent court or authority.
16. Contact details
For legal notices, DSA-style notices, ownership claims, and complaints, contact: pusto.sk.com@gmail.com. For support matters, contact: pusto.sk.com@gmail.com. Postal address: Sacko 20A, Kamenskoe, Ukraine.
